Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Monday 7 February 2022

The Right Way to Approach Any Task

Most of us have got a completely wrong idea when it comes to accomplishing the tasks set in front of us. We generally think about completing a job as soon as we can, and then getting paid for it, and probably getting good feedback at the end of it. We think about job fulfillment and we think about the number of jobs we can complete, but we are missing the whole point!


The right way to approach a job is not to equate it with money. The really successful people out there do not think about their profits or about the money that a particular job will bring in for them.


Instead of thinking what a job can give them, they think about what they can give to the job. They try to give everything their best shot. They try to work in such a manner that they can benefit other people—their employers, their clients, their users, the society at large. They think about how these people will find their work to be a complete value of their investment.


When you do that, you will find that your reputation increases dramatically. There are many of us who just think about completing work, but there are very few people who think about giving every job the most that they can. They cherish each assignment that they take up and it shows in the quality of their deliverables.


This is the way a job has to be approached. When the customer is satisfied, then the job prospects will just keep on increasing. You will not have to worry about where the next job will come from. You don’t have to think about the money coming in if you focus on the quality. Your reward will come, and even a bonus, because you gave something more than the job asked you to.


But the best bonus that you get is the goodwill. It is this reputation that really keeps your name circulating and acts as no form of advertisement ever will.


The next time you get a job, do not think about the money that it will bring in. It is important to be compensated adequately, but beyond that do not think about the monetary value of your job. Give it your best and you will certainly see the rewards.


This can happen if you work according to your passion. If you love what you are doing, you will not feel the exertion. You will not think about money much either. You will only think about what you can provide, and that is what will keep you going at it.

Generating Goodwill—What Are the Various Ways?

Everyone today is looking at generating some goodwill. A little goodwill goes a long way. When people know you for what you are, they begin to respect you and they put their faith in you. In the business world, both these things—respect as well as trust—are very important. That is the reason you need to generate goodwill, because your goodwill can bring these important things into your life.


If you are trying to generate goodwill in your line of work, these are some things you should pay special attention to.


1.  Look at the quality of your business, the product that you provide. You have to ensure that you are not compromising on anything. Are you providing people good value for their money? People want to trust in businesses that are providing them great products and services. If you constantly strive for that, you will certainly generate a lot of goodwill.


2.  Do not go for cheap promotional tactics. There are a lot of people out there with shoddy advertisement strategies, which look completely down-market and do not do anything for improving the business in any way. Your advertising methods must be unique and creative. That is what gives you a good deal of goodwill in your industry.


3.  Provide great aftersales service and invest in good customer care resources. Businesses gain a reputation not by how much they sell, but by how they deal with their customers after the sales have been done.


4.  Most importantly, stay true to your word. Give people what you promise to give, even if it is a free incentive. If you have said that you will give them some freebie, you should give it to them. Detracting from your promises is the surest way to move towards the downfall of your reputation.


5.  Do not indulge in useless competitive strategies with your rivals. No one is ever the winner in such competitive fights. The market gets a bad impression of both, and the businesses of both parties take a tumble for the worse.


Remember these important points if you want to improve your goodwill in the market. You have to ensure that you are always striving for that noble reputation, and ironically, that reputation does not come from showing other people down. Only when you are able to stand your ground on the strength of your products and services will people start developing that all-important trust in you and the business you are associated with.